Wonderful Technical Creating: The User-Product Life Cycle – A Documentation Instrument

The User-Product Everyday living Cycle (U-PLC) is really a effective software for your Consumer Document writer. Utilize the U-PLC to deliver the high-level subjects for the Person Document.


Usually, once we think about a product Life Cycle, we think regarding the advancement and creation of the Product by itself. When writing Consumer Documentation, take into consideration the U-PLC that can assist you produce each of the matters vital for an entire document. Person Documentation must aid your Users in all of their interactions together with the product documentation

The User-Product Existence Cycle refers back to the entire selection of interactions concerning the Person as well as Item itself. This really is a lot more than merely “how to make use of the products.” When you will see beneath, “Use the Product” is barely just one phase while in the U-PLC.

Levels Within the U-PLC

Listed here are the levels From the U-PLC (assuming which the User as acquired the Product or service):

— U-P LC Phase: Transport the Product to its doing work location

— U-P LC Phase: Unpack the Merchandise

Transportation and Unpacking with the solution are detailed the following only for completeness. These are typically currently displayed within the packaging alone, generally in pictorial type, and do a superb work.

— U-P LC Stage: Over-all expertise in regards to the Merchandise.

It is data that is certainly offered to your Consumer early while in the Consumer Files.

Matters below include things like protection, legal, and disclaimers connected with the products.

The description in the solution really should reveal how the product may perhaps improve the best way which the User presently does points. For instance, an analog voice recorder would require the Consumer to pay attention to all of the saved objects to locate a specific just one; a electronic voice recorder will make it possible for the Person to rapidly leap from one particular message to a different.

— U-P LC Phase: Put in place or Install the Item

* Environments

It really is essential for the writer to think of the varied environments wherever the merchandise will exist. As an example, how should a pc program be mounted inside of a Windows, Mac, or Linux natural environment?

“Environments” includes other factors that the product or service have to get the job done with. As an example, how should really a DVD player be installed in a procedure at this time composed of a Television along with a VCR? What about installation into a Tv & VCR system where by the Television has just one video input?

* Person Capabilities.

The capabilities required for the Person to put together the product or service are also critical. Since the assumptions associated with the User for build might be different from the assumptions regarding the Consumer in using the solution, the wise author will present the skills (and perhaps regulations) needed to put in place the product. A section entitled “Can You Set up This Solution?” will permit the User to make the decision about whether to established the product up themselves, or obtain outside enable themes

For instance, suppose the item is an electrical light dimmer which is intended to replace the light switch while in the User’s home. Using the item merely requires adjusting the dimmer’s single control to established the desired light stage. Installing the item requires experience with home electrical wiring–does the Consumer have these capabilities?

Sometimes, the limitation may perhaps be legal. In some jurisdictions — Quebec, Canada, as an example — only qualified electricians are permitted to install or modify electrical circuits from the home. Thus in Quebec, the general Consumer with the dimmer will not be able to (legally) install the light dimmer.

— U-P LC Stage: Use the Solution

This component is the focus of most Person Documentation. It should really contain at least these three sub-topics:

– Starting the merchandise

– Actual Use on the item

For most products “Actual Use” is the central focus on the Person Document.

Ideally, this ought to be divided into basic or common product functions, and advanced functions. A good case in point is photo-editing software. Most People want to crop, rotate, and adjust the brightness and contrast with the image. They are basic functions. Far more advanced functions might be combining the parts of a person picture with an additional.

– Shutting down the solution

Is there any maintenance to be done at shut down? List it here and inside the “Maintain” section.

— U-P LC Stage: Maintain the Solution

Contemplate breaking this down into time periods, such as: after each use, weekly, monthly, yearly, as applicable.

— U-P LC Phase: Move the Item

For any pc software software, how the Consumer should really move the method and its data to another personal computer; computer system people often upgrade their personal computer hardware. While it’s often assumed that the User need to re-install the merchandise to the new computer, there always is the question about moving the data connected with the item: where is it located, and how must it be moved so the newly-installed program can recognize it on the new pc?

For the physical merchandise, are there any special considerations in moving the Solution to another locale?

— U-P LC Phase: Discard the Solution or its By-Products

The following I would like to mention only selling the used product or service. It might be wise to mention that by keeping the Person Manual, the seller might find it easier to sell, and possibly get a higher price, for the used products.


While you produce the topics to your Person Document make sure that you keep the U-PLC in mind. Ensure that you involve topics in your Person Document Outline to assist your Consumer in all phases with the U-PLC.

Terrific Person Files can assist during the UP-LC section that I did not present right here: acquisition with the merchandise. Your marketing department may be able to make use of your Excellent Consumer Document as part of its marketing campaign.

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